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PDAM

Faster and Safer PDAM Bill Payments

Pay your PDAM bill easily through e-channels

Pembayaran PDAM

Pay PDAM bills anytime and anywhere without going to the bank

Real-time

Real-time and fast payments across all BTN e-channels

Secure

Bill payments with guaranteed security

Real-time

Real-time and fast payments across all BTN e-channels

Secure

Bill payments with guaranteed security

PDAM LIST

  • ⓘ The process of registering and paying water bills (PDAM) through the Bank BTN mobile application.
  • ⓘ The process of registering and paying water bills (PDAM) through Bank BTN ATM Machines.
  • ⓘ Registration and payment of water bills (PDAM) through internet banking services of Bank BTN.
PDAM
PDAM Bengkulu City
PDAM Blitar City
PDAM Cirebon City
PDAM Denpasar City
PDAM Gorontalo City
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PDAM
Intan Banjar
Palyja
Makassar City
Aetra Jakarta
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PDAM
Aetra DKI Jakarta
Palyja DKI Jakarta
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How to Pay

  • 1

    Login to balé by BTN

    Customers log in to the balé by BTN application with their User ID and Password

  • 2

    Choose Menu

    Customers choose the payment menu -> PDAM

  • 3

    Choose Region

    Customers choose the region and fill in the customer ID

  • 4

    Confirm Payment

    Customers check the suitability of the data and enter the PIN

  • 1

    Visit Website

    Customers visit the BTN website through a browser with the address https://internetbanking.btn.co.id

  • 2

    Enter User ID and Password

    Enter BTN Internet Banking User ID and Password

  • 3

    Choose the Menu

    Choose Transfer & Payment Menu -> Payment -> PDAM -> Choose the PDAM Code you want to use

  • 4

    Fill Out the Data

    Fill out the Customer Number that has been printed on your previous PDAM payment receipt

  • 5

    Confirm Payment

    Make sure the bill and the data displayed match.

  • 6

    Transaction Completed

    Check your email to get payment proof

  • 1

    Visit ATM BTN

    Customers visit the nearest ATM BTN and insert their ATM card.

  • 2

    Choose the Other Transaction menu

    Choose the ""Top Up"" menu and input the nominal amount

  • 3

    Choose the Menu

    Choose Other Transaction menu -> Payment -> PDAM -> LIST CODE (to see the PDAM code addressed)

  • 4

    Enter Pay Code

    Enter the Customer Number, then press TRUE if the number is correct

  • 5

    Confirm Payment

    Check the payment details again and select the YES button.

  • 6

    Transaction Completed

    Print receipt as payment proof

Find Answers to Your Questions

What if I have paid my bill, but the proof of payment does not appear?

You can contact BTN Customer Service or the BTN Contact Center at 1500 286.

Is there any additional fee for making payments via Mobile Banking?

Yes, PDAM payments via Mobile Banking will be charged an administration fee.

Why has the PDAM payment receipt not been received within 24 hours?

If the payment receipt has not been received, you can access the Inbox menu available at ""All Menus"" on the dashboard page.

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BTN is licensed and supervised by the Financial Services Authority (OJK) & Bank Indonesia and is a member of the Deposit Insurance Corporation (LPS) guarantee.
The maximum deposit value guaranteed by LPS per customer per bank is IDR 2 billion.
To find out the Guaranteed Interest Rate, please access here.