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Savings
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Open Account

What if you want to open a BTN e'BATARAPOS Savings account?

You can open a BTN e'BATARAPOS Savings account

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Can I open a BTN Pensiunan savings account even though my institution does not collaborate with BTN?

If the prospective customer comes from institutions within the ASN, TNI and POLRI environment, opening a BTN Pensiunan Savings account can be done without institutions having to collaborate with BTN. If the prospective customer comes from a BUMN/BUMD or private company, then opening a BTN Pensiunan Savings account must first collaborate with BTN.

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What documents are required to open a BTN Batara Savings account?

Requirements for complete documents for opening BTN Batara Savings in the form of KTP and NPWP.

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What are the procedures to open a Tabunganku account?

The procedure for opening a Tabunganku account is; One customer can only have one Tabunganku account at BTN, and is not permitted to have a joint account (Joint Account with ″and/or″) status.

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Card Issuance

How much does it cost to print a BTN Suka-Suka Debit Card?

Printing costs are in accordance with BTN regulations.

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How do I register for a BTN Suka-Suka Debit Card?

How to register for a BTN Suka-Suka Debit Card as follows:
- Customers visit the website www.kartusukasuka.btn.co.id to register and upload photos to design Suka-Suka Cards
- Customers will get a UNIQUE CODE
- Visit the nearest BTN Branch Office to print a Suka-Suka Card by showing the unique code you have obtained
- If the customer does not yet have BTN Savings, then the customer must first create a BTN Batara Savings, BTN Juara Savings, or BTN e'BATARAPOS Savings

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How do I get a BTN Visa Contactless Debit Card?

Customers can get a BTN Visa Contactless Debit Card at the nearest BTN Branch Office.

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How much is the admin fee for the BTN Visa Contactless Debit Card?

BTN Visa Contactless Debit card admin fees are subject to BTN regulations.

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How do I get a BTN Credit Card PIN?

How to get a BTN Credit Card PIN as follows:
- Send SMS to 3300 from the registered cellphone number in the format below:
PIN(space)KK(space)first 6 digits No. Credit card# Last 4 Digits No. Credit card#date of birth ddmmyyyy
Example:
PIN KK 518828#1234#17081945

 

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Closing Account

What are the conditions for closing a BTN Batara Savings account?

The following are the document requirements for closing BTN Batara Savings: 
- Savings book.
- Identity card.
- Savings closing form.
- Withdrawal form.

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Can the remaining balance in the BTN Bisnis Savings account be withdrawn?

Yes, the remaining balance from account closure can be withdrawn by the customer when the account is closed. 

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Are there any fees that must be paid when closing a BTN Batara Savings account?

Yes, every time you close a BTN Batara savings account, you are subject to a closing fee of IDR 50,000.

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Is there written confirmation for the closure of the BTN Savings account?

Yes, customers request account closure by filling in the Savings account closure form.

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BTN is licensed and supervised by the Financial Services Authority (OJK) & Bank Indonesia and is a member of the Deposit Insurance Corporation (LPS) guarantee.
The maximum deposit value guaranteed by LPS per customer per bank is IDR 2 billion.
To find out the Guaranteed Interest Rate, please access here.