Transfer
Fund transfers and transfers between accounts can be done in the "Transfer" menu, then select "Transfer funds"
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Fund transfers between BTN Bank accounts are carried out in real time.
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Yes, there is a transfer transaction limit for each customer, namely:
- Online transfer: IDR 250,000,000/day and max. Rp. 50,000,000,-/trx
- BI Fast Transfer: IDR 250,000,000/day and max. Rp. 100,000,000,-/trx
- Transfer between BTN: IDR 200,000,000/day and max. IDR 100000,000,-/trx
- Own Account Transfer: IDR 999,999,999/day and max. IDR 999,999,999,-/trx
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Sending funds to other banks can be done by Online Transfer or BI Fast via the "Transfer" menu located can be accessed on the dashboard page.
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The fee charged to customers is IDR 2,500,- for BI-Fast services and IDR 6,500,- for Online services.
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Bill payment
Yes, vehicle tax payments can be made via ATM. To get a vehicle tax payment code, you can use the e-Samsat for each region or the National Digital Samsat (SIGNAL), while for payment of the code you can use BTN e-channels including BTN ATMs.
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Yes, Vehicle Tax Payments (SAKPOLE) will be subject to additional fees in the form of administration fees.
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Yes, SAKPOLE services can be used throughout Indonesia using the Android application.
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You can contact BTN Customer Service or Contact Center BTN at 1500 286.
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If proof of payment has not been received, you can access the Inbox menu available in "All Menus" on the page dashboard.
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Cardless Withdrawals
Cardless cash withdrawals at ATMs can be made by creating a code via BTN Mobile, then the customer enters the cellphone number and code at the ATM machine.
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Yes, customers need to input a code (6 digits) to withdraw cash from your account.
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Yes, there is a maximum limit for withdrawals without a card. The limit for cash withdrawals without an ATM card via BTN Mobile is IDR 20,000,000/day and max. IDR 1,000,000/transaction.
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As security validation, the cash withdrawal code without an ATM card can only be accessed by BTN Mobile users and when making a withdrawal there is cellphone number validation.
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If cash withdrawals without an ATM card fail, customers can regenerate the code on BTN Mobile.
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