BTN meraih penghargaan Satisfaction, Loyalty, and Engagement (SLE) Index Terbaik 2024. Pada ajang tersebut Bank BTN memborong 12 penghargaan termasuk penghargaan tertinggi pada kategori KBMI 3 yaitu:
- The Best KBMI 3 Bank in Satisfaction, Loyalty, & Engagement 2024.
- The Best KBMI 3 Bank in Brand Interactivity
- The Best KBMI 3 Bank in Customer Loyalty
- The Strongest Customer Engagement KBMI 3 Bank The Best KBMI 3 Bank in Satisfaction Index
- The Most Satisfying KBMI 3 Bank in Teller Service
- The Most Satisfying KBMI 3 Bank in Customer Service The Most Satisfying KBMI 3 Bank in ATM Service
- The Most Satisfying KBMI 3 Bank in Services
- The 2nd Best KBMI 3 Bank in Marketing Engagement The 2nd Most Satisfying KBMI 3 Bank in Branch Office The 3rd Most Satisfying KBMI 3 Bank in Mobile Banking
Dengan penghargaan ini, Bank BTN terus berkomitmen untuk meningkatkan layanan yang handal, unik, dan nyaman melebihi ekspektasi nasabah.
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