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About BTN
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FRAUD Controlling

To elude the occurrence of actions and practices that lead to criminal acts of bribery, fraud, conflict of interest and gratification which are authorized through Special Policy Number KK.6-A concerning Gratification Control Procedures, Special Policy Number KK.6-E concerning Anti-Bribery Management System Guidelines (ISO 37001:2016)

Limitations Regarding Permitted Gifts

  • Providing gifts/souvenirs and/or meals and/or entertainment to foster good relations

    Giving gifts/souvenirs and/or meals and/or entertainment is permitted as long as the gift is intended to foster good relationships within reasonable limits and pay attention to equal relationships (such as between friends and neighbors), with an attitude of mutual respect and not aimed at bribing any party. concerned with the intention of giving something to the Company which is not legally his right and the frequency of such giving must not be too frequent so that it can give rise to the assumption that someone is doing something behind the giving.

  • Prizes/souvenirs for Company Promotions

    Gifts/souvenirs in the form of goods intended for Company promotion must use the Company logo as an inseparable part of the goods concerned (the Company logo on the goods cannot be removed).

  • Providing meeting honorariums to third parties

    Giving meeting honorariums to Third Parties is permitted as a form of appreciation for the contribution of thought and expertise that has been given to the Company at the Company's official invitation, provided that giving such honorariums is not prohibited in the code of ethics or internal regulations of the Third Party Agency.

How to identify the Gratification

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    REJECT

    Gifts that can be influence decisions

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    ALERT

    The position of the giver above/below you

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    REJECT

    The giver may create a conflict of interest

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    ALERT

    Giving privately, confidentially

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    REJECT

    Make the value and frequency of giving reasonable

Report Violations via the Complaint Service

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    • https://btnsiips.tipoffs.info/
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    • (+6221) 5092 8882
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    • PoBox 2828 JKP 10028

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BTN is licensed and supervised by the Financial Services Authority (OJK) & Bank Indonesia and is a member of the Deposit Insurance Corporation (LPS) guarantee.
The maximum deposit value guaranteed by LPS per customer per bank is IDR 2 billion.
To find out the Guaranteed Interest Rate, please access here.